On 10th January 2025, Kampala Water’s Luzira Branch hosted a Legal Aid Clinic aimed at addressing arrears and enhancing staff knowledge on debt management. The exercise led by Principal Legal Officer, Advocate Brownie Ebal brought together the branch team and legal experts to explore solutions for debt recovery and prepare for an upcoming bad debt write-off initiative.
The Sub-Branch Manager, Mr. Peter Lugai, presented an overview of the branch’s water sales and collection status during which he emphasized the importance of such initiatives in equipping the team with strategies to manage debts effectively, particularly in identifying accounts eligible for bad debt write-offs.
During the clinic, the legal team tackled key challenges, including how to handle difficult customers and assess accounts for write-off eligibility. Notably, over 90 demand notices, totaling over UGX 62 million, were issued to defaulters.
Ms. Ebal provided detailed insights into the Bad Debt Policy, outlining categories of accounts eligible for write-offs, such as insignificant debts, rejected bills, demolished sites, and abandoned properties. She also clarified the necessary documentation for each case, to ensure compliance with NWSC’s guidelines.
Beyond debt recovery, the clinic offered alternative dispute resolution mechanisms, which would allow for customers to avoid costly legal processes while resolving their concerns. This approach has strengthened debt recovery efforts in the past and also improved staff understanding of NWSC’s governing laws and policies.
The clinic is one of KW’s broader strategy to combat water theft, illegal usage, and ofcourse aid in arrears reduction. Crackdowns on defaulters, coupled with opportunities for reconnection to supply on a percentage payment, have fueled all round customer trust, loyalty customer relations.
Yesterday, the NWSC-LLC hosted the global inspirational speaker and resilience coach, Ms. Betty Ogiel, at their 23rd fellowship. The event, themed “Harnessing the Power of Resilience as One Steps into the New Year,” was an empowering session that left a lasting impact on attendees. Ms. Ogiel began her speech by defining resilience as the ability to recover from difficulties and adapt to new challenges. She elaborated on the different types of resilience, including emotional, physical, mental, social, spiritual and financial resilience. She explained that to successfully manage and cultivate all these forms of resilience, individuals must embody three core attitudes of learning that is overcoming the I know everything attitude, adopting a humble and open mindset that values learning from others and embracing a teachable spirit, acknowledging that personal growth comes from being receptive to guidance.
She went on to introduce several key pillars of resilience that everyone should practice to build strength and fortitude in their lives. These pillars include self-awareness, flexibility, building strong and supportive relationships, staying motivated and prioritizing self-care. She then highlighted the importance of resilience in navigating life’s challenges, noting that it helps individuals anticipate change, turn setbacks into comebacks and align their personal goals with their professional aspirations. Ms. Ogiel encouraged the attendees to approach 2025 with strategic foresight, cultivating a growth mindset, practicing gratitude, setting realistic goals and building emotional agility.
A critical part of her message was the importance of focusing on the positives. Reiterating the FOCUS framework, she urged everyone to channel their energy toward what uplifts them and propels them forward, no matter the obstacles they may face. Ms. Ogiel closed her speech by encouraging the audience to see challenges as opportunities for growth. She reminded them to remain strong, stay resilient and always aim higher in life, regardless of the hurdles that may come their way.
On behalf of the NWSC-LLC, Ms. Brownie Ebal extended the teams’ gratitude to Ms. Ogiel for sharing her invaluable insights adding that her words have set the tone for the team as they embark on making 2025 a year of winning, growth and monumental achievements.
For more information on Betty’s work. kindly visit her website:
On Thursday, 28th November 2024, the Uganda Women’s Entrepreneurs Association Limited (UWEAL) held the 11th Annual Women in Business Leaders’ Conference, bringing together inspiring voices to explore the theme “Invest in Women: Accelerate Progress.” The event began with remarks from Sarah Kitakule, Chairperson of the UWEAL Board, who highlighted the pivotal role women play in Uganda’s economy. She noted that 40% of SMEs are owned by women, positioning Uganda third globally in this regard. However, she posed a critical question: Are women truly thriving?
With 80% of women operating in the informal sector, Sarah stressed the untapped potential of women in Uganda. She noted that empowering women economically could have a ripple effect, benefiting society at large. Women are more likely to invest in their homes and families, prioritize household welfare, and improve nutrition and feeding practices within their communities.
Sarah Kitakule concluded her remarks by urging participants to move beyond discussions and ensure the conference delivers meaningful actions that empower women and accelerate progress.
Annette Kiconco, Chief Retail Banking Officer of DFCU Bank, emphasized the institution’s unwavering commitment to supporting women entrepreneurs through customized credit solutions and growth-oriented initiatives. She pointed out DFCU’s efforts to help women formalize their businesses, unlocking access to broader opportunities and sustainable success.
A notable example is the bank’s Kyadondo Center, a dedicated hub for women entrepreneurs. Beyond financial services, the center offers essential knowledge and skills to help women thrive in their ventures. Annette reaffirmed DFCU’s dedication to creating an enabling environment for women-led businesses to flourish. Please visit: https://www.dfcugroup.com/dfcu- services/dfcu-women-in-business/ for more information about the initiatives.
The first panel discussion featured Alex Asiimwe, Commissioner from the Ministry of Gender, Labour, and Social Development, and Hellen Alobo, Gender Specialist from CARE International Uganda, addressing challenges and opportunities for women’s economic empowerment.
Alex emphasized the legal protections provided under the Constitution, citing Articles 33 and 40, and urged women to use these as a foundation for advocacy. He also highlighted the government’s GROW Program, which offers financial support through secured loans and capacity building via financial literacy and digital skills training. While concerns were raised about limited availability of GROW funds, Alex reassured attendees that additional funding was underway and encouraged women to stay in touch with their banks. For more on the GROW Program, visit: https://www.uweal.co.ug.
Hellen shed light on cultural barriers, such as limited access to land, male-dominated financial decision-making, and restricted use of mobile phones for business. She explained how CARE International works with families and communities to redistribute unpaid domestic work and raise awareness among men and boys about shared responsibilities. By collaborating with cultural leaders, CARE challenges norms that hinder women’s progress and creates a more supportive environment. Learn more about CARE’s initiatives here: https://www.care.org.
The panel concluded with a collective call for stronger collaboration among government, communities, and organizations to foster an inclusive environment where women entrepreneurs can thrive.
The second panel discussion featured speakers from Housing Finance Bank, Agile Media Africa, and the petroleum sector, offering practical strategies for women entrepreneurs to grow their businesses while driving sustainable development.
Transitioning from firewood and charcoal to gas was identified as a crucial step for sustainability. Gas, being cost-effective and environmentally friendly, reduces household expenses and conserves resources. This shift also presents a promising business opportunity for women to venture into gas distribution and tap into this expanding market. Women interested in exploring this opportunity can find guidance and support through relevant programs.
Housing Finance Bank’s Harold Grace Muzira introduced the Zimba Mpola Mpola Program, which now extends beyond mortgages to provide flexible financing tailored to individual income flows. Women with land who want to build can access incremental loans, helping them overcome challenges like limited land ownership, financial constraints, and literacy gaps. For more details, visit: https://www.housingfinance.co.ug.
From Agile Media Africa, Aggie Patricia Turwomwe highlighted the importance of brand identity and authentic storytelling for business growth. She encouraged women to leverage social media platforms like TikTok and Instagram to share their stories, noting that consistency and quality content could help them attract meaningful engagement, regardless of follower count.
In conclusion, the 11th Annual Women in Business Leaders’ Conference 2024 highlighted the significant role women play in driving Uganda’s economy while addressing key challenges such as cultural norms, limited resources, and language barriers. Practical solutions like the GROW Program, Housing Finance’s Zimba Mpola Mpola initiative, and digital tools for branding were emphasized as pathways to progress.
The conference reinforced the need for cThe conference reinforced the need for collaboration among government, private sector, and development partners to create an environment where women entrepreneurs can thrive. Investing in women is a direct investment in progress, paving the way for a more inclusive and prosperous society.
In today’s corporate environment, the ability to effectively write documents, concept papers and research reports is crucial to driving business success and ensuring the sustainability of an organization. As marketing continues to evolve, it is increasingly important to communicate ideas clearly and persuasively to stakeholders. To support career growth and improve literacy in the workplace, the NWSC-LLC hosted its inaugural writers’ workshop at Jinja Road offices yesterday.
The session, led by Dr. Eng. Martin Kalibbala, Manager of Training and Capacity Development, provided valuable insights into crafting well-structured research reports. Participants were guided through the key components of a good research paper, including how to write an abstract, introduction, background of the study and objectives. Dr. Kalibbala emphasized that a research report should be divided into clear chapters such as introduction, methodology, appendices. He stressed the importance of clarity, simplicity and avoiding overly complex terminology adding that the abstract should range from 150 to 200 words.
Additionally, he highlighted the significance of choosing the appropriate research methodology, whether qualitative or quantitative and the importance of sourcing valid information and quoting accurately. He concluded with a reminder about the critical need for cross-verification of data to ensure its accuracy. The team left the workshop with practical knowledge that will undoubtedly enhance their ability to write impactful research reports.
In an interview with Brownie Ebal, President of the NWSC-LLC, she noted that the workshop had been invaluable in shaping the team’s approach to preparing abstracts for Uganda Water Week and papers for the International Water Association (IWA).
As the saying goes, knowledge is power, through this workshop, the NWSC-LLC has strengthened its ability to effectively communicate complex ideas, paving the way for better expression of their concepts.
Gender bias remains a persistent challenge across sectors, including water and sanitation (WATSAN). The recent PW4WATSAN Meet-Up, under the theme “Addressing Gender Bias in the PW4WATSAN Sector,” brought together thought leaders to share insights on fostering equity, leadership, and influence among women. This article captures the key lessons and strategies discussed, with a focus on actionable steps for lasting change.
Leadership and Influence: Insights from Hon. Miria Matembe Hon. Miria Matembe emphasized that leadership is not about holding a position but about creating meaningful influence. Women, as unique creations of God, possess the ability to nurture life, lead intellectually and shape the world spiritually.
Her practical advice included:
Knowing Yourself: Women should develop a strong sense of identity, recognize their value, and embrace their strengths and weaknesses.
Defining Purpose: Women must understand their vision, calling, and talents, allowing these to guide their actions and goals.
Being Intentional: Living with integrity, character, and excellence ensures that women leave a legacy of positive influence.
Quoting Isaiah 49:1-3, Matembe reminded participants of their divine purpose, urging them to bear fruits that last and to be fearless in pursuing their mission.
Challenging Gender Stereotypes: Mr. Frank Fayo Nyakahuma’s Perspective. Mr. Frank Fayo Nyakahuma highlighted how entrenched societal stereotypes like “That guy behaves like a woman” or “She’s acting like she’s on her period” perpetuate gender bias. These harmful narratives stem from societal and parental roles that require deliberate change.
To dismantle these biases, Frank emphasized:
Owning the Change: Individuals must take responsibility for reshaping attitudes and challenging limiting beliefs.
Embracing Continuous Learning: Knowledge is key to breaking barriers and developing inclusive mindsets.
Building Strong Networks: Connections foster collaboration and mutual empowerment.
Circle of Influence: Managing Challenges Effectively
In his presentation, Frank also introduced the Circle of Influence framework to help individuals navigate challenges in a biased environment:
Circle of Concern: Acknowledge issues beyond your control and avoid wasting energy on them.
Circle of Adapt: Adjust your mindset and strategies to cope with situations that require flexibility.
Circle of Influence: Focus efforts where you can sway outcomes and make a meaningful difference.
Circle of Control: Actively manage the aspects of life within your direct power to foster personal and professional growth.
Practical Strategies from the Panel Discussion The panel discussion offered practical advice for women navigating gender bias:
Define Your Value: Understand and assert your worth.
Be Bold and Courageous: Draw strength from Joshua 1:9 to confront challenges head-on.
Ignore Negativity: Block out distractions and focus on achieving your goals.
Read the Room: Cultivate emotional intelligence to navigate different environments effectively.
In conclusion, addressing gender bias in the PW4WATSAN sector requires intentional efforts to empower women, challenge societal stereotypes, and foster inclusive environments. As highlighted by Hon. Miria Matembe, leadership is about influence, not position, and women must recognize their value, embrace their purpose, and strive for excellence to leave a lasting legacy. Mr. Frank Fayo Nyakahuma urged participants to own the change by challenging limiting beliefs, building strong networks, and focusing on areas of influence and control to drive progress. By knowing ourselves, redefining gender narratives, and working collaboratively, we can transform the sector into a model of equity and inclusion. Let us commit to these principles and actively champion change, creating a future where everyone can thrive.
On January 31, 2025, we had the privilege of attending an insightful online zoom class on writing, facilitated by Keziah Elaine Ayikoru. As an experienced author, editor, and writing coach, Keziah brought a wealth of knowledge to the session, guiding aspiring writers on how to craft compelling and impactful books.
She emphasized that writing a book goes beyond just putting words on paper—it requires purpose, structure, and strategy. Here are the ten essential tips she shared to help writers navigate the journey from idea to published work.
1. Start with a Strong Why Before you put pen to paper (or fingers to keyboard), ask yourself: Why am I writing this book? Your writing should align with your overall purpose and life’s work. A book is a tool to help you achieve your goals, whether personal, professional, or creative. Without a clear reason for writing, it is easy to lose direction and motivation.
2. Have a Strong Overall Theme A unifying theme ties everything together and ensures coherence. As you write, constantly ask yourself: Does this fit within my theme? If not, rework it. Whether you are writing a memoir, self-help book, or novel, a clear theme makes your book more relatable and engaging. Readers should easily understand what your book is about and how it can benefit them.
3. Know Your Target Market Whom are you writing for? Having a specific audience in mind shapes your writing style, content, and marketing strategy. Just like in business, defining your main target audience helps you connect with the right readers. If your book tries to speak to everyone, it might end up resonating with no one.
4. Understand Your Genre Where does your book fit? Whether it is fiction, non-fiction, self-help, or poetry, knowing your genre helps you structure your writing appropriately. Study similar books in your category to learn best practices and ensure your book meets reader expectations. On word count, Keziah noted that different genres have different expectations, but 25,000 to 30,000 words is a solid range for most books.
5. Tell Great Stories and Use Examples Stories and examples make your writing more engaging, relatable, and memorable. Regardless of your book’s genre, weaving in narratives helps illustrate key points and connect with your readers on an emotional level. Keziah also cautioned against relying on AI to write the book but encouraged using it to enhance, edit, and refine content.
6. Use a Comprehensive Outline A well-structured outline serves as your roadmap, preventing writer’s block and keeping your ideas organized. The more detailed your outline, the easier it will be to write your book efficiently. Keziah also addressed a common question about book formats—whether to publish a physical book, eBook, or audiobook. She emphasized that the first priority should be writing a strong book. A well-written book can later be adapted into any format.
7. Stick to a Writing Schedule
Time flies, and without a clear writing plan, it is easy to procrastinate. Establish a consistent writing routine to make steady progress. The faster you complete your first draft the sooner you can refine and improve it. While apps like Google Docs make it possible to write a book entirely on a phone, using a computer is preferable for editing and submission.
8. Have an Accountability Partner or Group Writing can be a lonely process, but having someone to keep you accountable helps you stay on track. Whether it is a writing coach, a peer group, or a mentor, accountability can push you to meet your deadlines and stay committed to your goal.
9. Prioritize Your Title and Book Cover Your book’s title and cover are the first things potential readers notice. A compelling title gives insight into what the book is about, while an eye-catching cover makes it stand out. If you are not an established author, avoid vague or overly complex titles—keep it clear and impactful.
10. Work with Professionals Even if you are on a budget, do not skip professional help. Editors, designers, and writing coaches can elevate the quality of your book. When choosing an editor or designer, check their track record, review books they have worked on, and have conversations to ensure they align with your vision. Marketing is another critical area, and its budget varies depending on strategy. Planning in advance helps determine costs and the best approach.
Bonus Tip: Give Your Project Sufficient Time Rushing the process can lead to mistakes. Allow ample time for writing, editing, and designing your book. Also, respect the time professionals need to do their work properly.
In conclusion, writing a book is not just about putting words on a page—it is about clarity, consistency, and commitment. With a strong purpose, structured approach, and the right support, you can create a book that resonates, inspires, and makes an impact.
For more information, please check out @WordWeaverAfrica (Facebook, TikTok, and Instagram) or reach out to Keziah at +256 759 725420 / +256 783 949565.
Managing money effectively is not just about how much you earn—it is about how you handle what you have. Many of us fall into financial habits that seem harmless but can actually hinder our progress. By making a few key changes, we can gain better control of our finances, reduce stress, and build wealth over time. Here are ten money habits you may need to change right now:
1. Not Knowing Where Your Money is Going If you are not paying attention to your spending, it is easy to lose track of where your money goes. This is not just about budgeting—it is about being mindful. Just like in other areas of life, such as health or relationships, paying attention leads to improvement. The best way to take control is by creating and sticking to a budget.
2. Not Revisiting Your Investment Strategy Your investment approach should not be set in stone. If you’re in debt and don’t have an emergency fund, it may be wise to pause investing temporarily. Once your debts are paid off and you have built a financial cushion, you can resume investing—allocating at least 15% of your income to secure your future.
3. Comparing Yourself to Others Social comparison can make you feel like you are falling behind financially. However, everyone’s journey is different, and basing your financial decisions on someone else’s lifestyle can lead to unnecessary spending and frustration. Focus on your own goals and progress.
4. Believing Credit Cards Will Make You Rich Many people assume that credit card points and rewards will lead to financial success. However, a study of 10,167 millionaires in North America found that 89% of them built wealth by saving—not by using credit card perks. Wealth is built through smart financial choices, not debt.
5. Keeping Debt Because the Payments Are “Manageable” Just because you can afford a monthly payment doesn’t mean it is a good financial decision. Keeping debt around for the sake of convenience can slow your financial growth. Paying off debt as soon as possible frees up your income for more productive uses.
6. Living from Crisis to Crisis If you do not save for emergencies, you will always be in debt from the last crisis. Unexpected expenses will happen—it is just a matter of when. Building an emergency fund ensures that you are prepared and will not have to rely on loans or credit cards to cover sudden costs.
7. Paying for Random Subscriptions Many people sign up for subscriptions and forget about them. Conducting regular audits of your expenses will help you identify unnecessary charges. Every dollar matters and cutting out unused services can free up money for more important financial goals.
8. Not Talking About Money with Your Family Money conversations should not be taboo, especially within families. Talking openly with your spouse and children about finances helps create a strong foundation. Teaching kids about money from a young age—such as earning through chores—can set them up for a lifetime of financial responsibility.
9. Upgrading Your Car Every Time You Pay It Off It is tempting to buy a new car once your current one is paid off, but this cycle keeps you in a constant state of debt. Cars depreciate quickly, meaning they lose value over time. Instead of upgrading right away, consider keeping your paid-off car longer and using the extra money to invest or save.
10. Not Prioritizing Generosity Giving is not just about helping others—it also changes your own perspective on money. Making generosity a regular part of your budget allows you to contribute to causes you care about while cultivating a mindset of abundance. Even small acts of giving can have a lasting impact.
In conclusion, breaking bad money habits is not always easy, but making small, intentional changes can lead to a more stable and fulfilling financial future. By budgeting, avoiding unnecessary debt, being mindful of expenses, and practicing generosity, you can take control of your finances and build lasting wealth.
In today’s dynamic corporate world, success demands more than technical knowledge—it requires mentorship, strategic insight, and a commitment to continuous growth. That is why the ICSA Mentorship Program 2024 is a must-join opportunity for professionals aiming to excel in governance, leadership, and personal development. This thoughtfully designed program equips participants with the skills and tools they need to navigate challenges, build their professional brand, and lead with purpose.
The program featured an impressive lineup of facilitators, including Dr. Rita Kabatunzi (Program Lead, Company Secretary, Stanbic Uganda Holdings), Allan Rwakakooko (Legal Manager, UMEME Ltd.), Annabel Mwesigye (Legal and Compliance Officer, Vision Group), Francesca Kakoza (Director Legal, IRA), and Godwin Otim (Human Resource Specialist), among others. These experts shared candid insights on critical topics such as personal development, purposeful leadership, effective networking, and sustainable self-care.
Here are 22 key takeaways to accelerate your personal and professional growth.
1.Conducting a successful board meeting Effective board meetings require a forward-looking perspective, ensuring compliance while managing straightforward issues with ease. A well-structured meeting promotes value-added discussions, prioritizes good time management, and focuses on the organization’s success. Board meetings should always be purposeful and strategic, allowing participants to engage in discussions that push the organization forward.
A successful board meeting is characterized by a clear agenda aligned with the organization’s mission, strategic conversations that go beyond routine updates, and an environment that encourages valuable insights from all members. Preparation is key-an annual board work plan should ideally be prepared three months before the new financial year, and board papers should be distributed a month in advance for thorough review.
2. Lessons from marathon running: staying goal-oriented and focused Drawing a parallel to marathon running, the importance of goal orientation, consistency, and continuous improvement was emphasized throughout the series. Like marathon runners training for endurance, professionals must focus on their organization’s success while remaining self-aware and committed to constant self-improvement.
Self-awareness plays a crucial role in professional development, allowing leaders to identify their strengths and areas for growth. Knowing oneself is a powerful tool for networking, building stronger relationships, and gaining support for key initiatives. Surrounding yourself with the right people-your “tribe”-can further fuel growth and success.
3. The Secrets of victory lie in the non-obvious Success often stems from the seemingly simple but essential practices of meticulous planning, segmentation of tasks, and sticking to a timeline. An annual board work plan should be developed months ahead of time, critical documents should be shared on schedule and anticipating what others might contribute during meetings can keep you ahead of the curve.
Being proactive is key: aim to be indispensable and visible by doing more than just your job. Understand your business, know the key executives, and consistently position yourself as someone who delivers results. Resourcefulness, self-awareness, and the ability to delegate when necessary are crucial traits of effective leaders who exceed expectations.
4. Building a strong network Ian Mutiibwa (Managing Partner, Signum Advocates), Allan Rwakakooko (Legal Manager, UMEME), and Annabel Mwesigye (Legal and Compliance Officer, Vision Group) emphasized the critical role of networking for career advancement, influence, and personal growth. Networking involves mastering your role, contributing confidently to discussions, and cultivating trust, collaboration, and partnerships that drive mutual success.
The mentorship series identified three essential types of networks for professionals:
Operational Networks: Relationships with colleagues involved in daily work.
Strategic Networks: Connections beyond one’s immediate team, spanning across departments or roles.
Developmental Networks: Relationships with mentors, advisors, or senior leaders that provide guidance and growth opportunities.
Participants were encouraged to regularly engage with influential figures in their field, understand their strengths and foster reciprocal relationships that build trust. Moreover, they were reminded that influence in the workplace often stems from navigating office dynamics strategically—not as manipulation but as a means of aligning relationships and influence to drive meaningful outcomes.
5. The importance of self-care and preventing burnout Mary Louise Nassuna, Wellness Enthusiast and Experienced Researcher, highlighted burnout as a significant risk in high-pressure roles, often stemming from chronic stress. She emphasized the importance of regular self-care routines to mitigate this risk, including physical exercise, adequate sleep, annual health checkups, and maintaining meaningful social connections. By investing in physical, intellectual, and social capital, professionals can build resilience and achieve long-term success.
She also underscored the role of financial management as a form of self-care. Allocating 60% of income to expenses, 10% to savings, and the remainder to personal growth and investments can foster both financial stability and overall well-being.
6. Defining personal brand and navigating workplace dynamics Dr. Rita Kabatunzi, Program Lead and Company Secretary at Stanbic Uganda Holdings, emphasized the importance of defining one’s brand as a leader. Being present and engaged in meetings, offering sound advice, and knowing when to escalate issues are crucial steps toward building a credible reputation. Leaders should also stay calm under pressure, wear a smile, and bring a sense of humor to the table. A key insight she shared was, “Dream big enough to scare you”—a reminder that ambition should push beyond comfort zones.
Navigating workplace dynamics, she noted, requires emotional intelligence, which encompasses self-regulation, empathy, and effective decision-making. The Johari Window, a psychological tool for self-awareness and mutual understanding, was introduced as a way to foster deeper connections with colleagues, enhancing both team cohesion and individual growth.
7. Embracing emotional intelligence and personality awareness A critical theme highlighted in the mentorship series was the power of emotional intelligence (EI) in navigating workplace dynamics. Leaders with high EI exhibit self-regulation, empathy and social skills-traits that allow them to connect meaningfully with colleagues and inspire trust. By improving these areas, individuals can become more effective in managing both their own emotions and interpersonal relationships, which ultimately boosts team morale and productivity.
Participants were encouraged to explore personality assessments to better understand their natural tendencies, such as extroversion or introversion, and whether they are more intuitive or structured in their approach. These insights provide a foundation for understanding one’s strengths and potential areas for growth, making it easier to work in alignment with others and build strong professional relationships.
8. Recognizing and appreciating colleagues Recognition is a powerful motivator. People thrive when they feel appreciated and valued, and taking the time to acknowledge achievements can significantly boost motivation and morale. Leaders should make it a priority to recognize contributions, whether through public acknowledgment in meetings or through personalized messages of appreciation.
Fostering a culture of recognition helps create mutual respect and encourages collaboration, allowing everyone to contribute to the organization’s success. Acknowledging colleagues’ efforts not only boosts individual morale but also strengthens the collective drive toward common goals.
9. Navigating office politics Moses Kaahwa, Company Secretary at MTN Uganda Foundation, reframed office politics as an essential tool for influence rather than a negative force. He encouraged leaders to view office politics as the art of building relationships and understanding the informal power dynamics that shape organizational decisions. By becoming politically aware and adept at navigating these dynamics, leaders can create opportunities to advance initiatives that align with their organization’s goals.
Effective navigation of office politics, he emphasized, requires self-awareness and a willingness to compromise. Building trust and cultivating genuine partnerships often prove more impactful than technical expertise. Leaders who master this dynamic can drive success through collaboration, strategic alignment, and mutual respect.
10. Creating a lasting competitive advantage The series emphasized the importance of cultivating a unique competitive advantage in one’s role. This involves being visible and indispensable in the workplace-offering unique skills or insights that others rely on. Participants were urged to consider, “What is my competitive advantage?” This question encourages leaders to reflect on what they bring to the table that sets them apart, helping them become integral to their team’s and organization’s success.
To further build a personal brand, participants were encouraged to “be present in the room” by actively listening, contributing thoughtfully, and ensuring their advice reaches the right people. Taking ownership of their contributions and consistently demonstrating value allows individuals to create a reputation that precedes them.
11. Investing in financial and social capital Beyond professional skills, the mentorship series underscored the need to invest in financial and social capital as part of a comprehensive approach to personal and professional development. Financial well-being was highlighted as an essential element of self-care, with a suggested breakdown of income: 60% for expenses, 10% for savings, and the remaining percentage divided for personal development and social engagement.
Social capital-nurturing meaningful relationships with colleagues, mentors, and peers-was recognized as equally valuable. Participants were encouraged to spend time with people who uplift and challenge them, contributing to both personal satisfaction and professional growth
12. Understanding and leveraging different types of power Power in a professional setting takes many forms, each with its unique impact. The mentorship series explored various types of power-reward, referent, legitimate, expert, coercive, and informational-and how each can be applied to influence effectively.
Reward Power: Leaders can motivate others with rewards like financial incentives, promotions or recognition.
Referent Power: This type of power is rooted in charisma and the ability to influence others through charm and likability. Building strong relationships and a positive attitude enhances referent power.
Legitimate Power: Based on position or title, legitimate power is wielded by individuals at the head of a unit or team.
Expert Power: This power comes from specialized knowledge or expertise. It is a valuable asset, particularly when leaders use their insights to guide decisions.
Coercive Power: Involving the capacity to impose consequences, coercive power should be used cautiously, as it can undermine relationships.
Informational Power: Those who have access to vital information can exert influence simply by sharing or withholding insights.
Mentors emphasized that increasing referent power-through relationship-building, empathy and a commitment to continuous learning-can enhance influence in a positive way. Participants were cautioned against becoming “competent jerks” who isolate themselves despite technical skills. Instead, a well-rounded leader cultivates empathy, a resourceful mindset, and strong connections with their team.
13. Taking calculated risks and continuous development
Calculated risks are integral to career growth. Professionals are encouraged to be strategic in identifying the skills they need to advance. This might involve stepping into volunteer roles, initiating informal conversations with industry leaders, or reaching out to potential mentors through platforms like LinkedIn, which can expand one’s professional circle and provide insights into industry trends.
Continuous learning is key, and the importance of following experts, building a personal brand and contributing meaningfully to one’s field was emphasized. Setting SMART goals and regularly checking in with mentors helps professionals stay on track and ensures consistent progress in their careers.
14. Enhancing communication skills and making your mark Rita Kabatunzi, Moses Kaahwa, and Conny Avako (Business Manager, ICSA) emphasized the importance of presenting ideas clearly and effectively as a cornerstone of influence. Attendees were advised to prepare thoroughly for presentations by understanding their audience, structuring content thoughtfully, and using visuals and hooks to maintain engagement. Techniques such as the SCQA model (Situation, Complication, Question, Answer) were recommended to help structure presentations—introducing a problem, proposing an idea, and concluding with interaction and questions.
Effective communication, they noted, extends beyond verbal content. Body language, which accounts for 55% of the message, plays a critical role. Professionals were encouraged to use visually appealing slides, maintain professionalism in their demeanor, and tailor their presentations to suit their audience for maximum impact.
15. Building long-term, meaningful connections Building quality relationships is a process that requires time and consistency. Professionals should aim to create meaningful connections rather than focusing solely on immediate gains. Industry events, mutual connections, and professional meetups are excellent avenues for building these relationships. The mentorship series emphasized the importance of nurturing these connections and offering value before expecting anything in return.
Handling rejection was another skill highlighted; participants were encouraged to view setbacks as non-personal and to maintain a positive attitude. Leaders should also build a strong support network and seek help when necessary, recognizing that long-term friendships and professional alliances are built on mutual respect and shared goals.
16. Embracing continuous learning and adaptability As the series drew to a close, participants were encouraged to stay adaptable and committed to continuous self-improvement. Emphasizing the importance of exploring emerging areas, further education such as an MBA was highlighted as a valuable step in professional development. The mantra “half full, not half empty” became a key reminder to focus on opportunities rather than limitations.
A recommended strategy for staying prepared for new opportunities was to create an “open resume”—a comprehensive overview of one’s skills, experiences, and aspirations. This approach ensures that professionals are ready for advancement and can position themselves for leadership roles, including potential moves to CEO positions, even within smaller companies.
17. Strategic positioning and building influence For rising professionals, positioning is key to visibility and long-term success. Reachel Ddumba, CEO of Steadman Consults, shared valuable insights for those aspiring to top leadership positions. She emphasized that leaders should not tolerate mediocrity and must find ways to stand out—whether by arriving early to connect with colleagues, contributing thoughtfully during meetings, or seeking guidance from coaches and sponsors.
To distinguish oneself, she recommended practicing “thought leadership” by sharing insights, publishing articles, or mentoring others. She also introduced the “Spice Web Theory,” encouraging professionals to leverage their phone contacts as potential allies. “A contact is as good as a contract,” she noted, underscoring the value of cultivating meaningful relationships.
Reachel further highlighted the importance of maintaining a positive professional presence, such as keeping video on during calls and clearly articulating ideas. These strategies, she explained, are essential for building a standout personal brand.
18. Mastering and increasing expert power Building expert power—the influence that comes from specialized knowledge—was emphasized as a crucial skill. To become a valuable resource, professionals must master their craft, take on challenging projects, and respect other experts in their field. Rachael recommended sharing knowledge, developing credibility, and cultivating thought leadership. By writing articles, leading discussions, or mentoring others, individuals can solidify their authority and influence.
Continuous learning was also a key takeaway. As one mentor put it, “Any leader who is not learning is a liability.” Adapting to new ideas and shifting from a “know-it-all” mindset to a “learn-it-all” approach enables leaders to remain relevant and innovative
19. Reinventing and staying resilient Staying at the top requires resilience, adaptability, and a commitment to growth. Elly Karuhanga, Senior Partner at KAA, emphasized the importance of reinvention at key inflection points, urging leaders to take ownership and accountability for their actions.
He advised participants to avoid “quiet quitting”—mentally checking out while remaining physically present at work. Instead, leaders should actively contribute, mentor others, and position themselves as problem solvers. “The world doesn’t allow us to wait,” Elly reminded participants, highlighting the need for continuous evolution and seizing opportunities for growth. By aligning with their employer’s goals and focusing on both short- and long-term objectives, professionals can make meaningful contributions and strengthen their roles.
20. Building and nurturing trust Trust is essential for effective leadership. The mentorship sessions underscored the importance of consistency, dependability, and authenticity in cultivating trust. Leaders must strive to meet commitments, demonstrate technical competence, and align with their teams’ values to foster an environment of mutual respect.
The series also emphasized the value of high-quality engagement beyond formal meetings. Informal interactions provide opportunities for leaders to offer support, give constructive feedback, and delegate responsibilities, ultimately empowering their teams. Establishing a culture of accountability within teams and ensuring open communication channels were identified as key elements for building trust and enhancing collaboration.
21. Balancing work, self-care, and collective investments A key takeaway from the series was the importance of balancing professional responsibilities with personal well-being and financial security. Leaders were encouraged to prioritize regular self-care routines that support physical, emotional, and spiritual health. This holistic approach to well-being is crucial for long-term success and sustainability.
In addition, the mentors recommended exploring collective investments and joint ventures with trusted individuals, starting small and focusing on sustainable growth. Building a network of like-minded, positive individuals who share common goals was emphasized as a strategy for boosting motivation, gaining perspective, and fostering resilience in challenging times
22. Facing and overcoming challenges The mentorship series also addressed common challenges, offering actionable solutions to help professionals navigate obstacles. Some of the challenges included:
Knowledge Gaps: Setting SMART goals, creating personal development plans, and attending workshops are effective ways to bridge knowledge gaps.
Fear of Misunderstanding: Effective collaboration, stakeholder management, and assertive communication help in conveying one’s intentions clearly.
Overcoming Complacency: Mentors advised setting SMART goals, finding accountability partners, and celebrating small wins to maintain motivation.
Navigating Overwhelming Workloads: Teamwork, planning, and automation were recommended for managing high demands at work.
Fear of Failure: Seeking additional training, mentorship, and coaching can empower individuals to confront their fears and grow through challenges.
Networking and Visibility: Participants were encouraged to make themselves visible by joining professional associations, finding a niche, and connecting with accountability partners.
A growth mindset-believing that one’s abilities can be developed, was emphasized as an essential attitude for overcoming these hurdles.
In conclusion, the mentorship series provided an invaluable roadmap for professionals aiming to excel in their careers. Through candid discussions and practical advice from seasoned mentors, participants gained insight into the multifaceted journey of professional growth from mastering core skills to navigating office dynamics and building influence. The series emphasized the importance of strategic positioning, continuous learning, and maintaining a balanced life.
At its heart, the mentorship series served as a reminder that success is rarely achieved in isolation. The support of mentors, accountability partners, and a robust professional network can be pivotal. We were encouraged to dream big, take calculated risks, and lead with purpose. In doing so, you not only shape your own career but also contribute meaningfully to the success of your organization and community.
Ultimately, the path to leadership and fulfillment is one of resilience, curiosity, and integrity. By applying the wisdom shared in this series, we are better equipped to navigate challenges, create value, and inspire others on their journey to success.
On 11th February 2025, the East Africa Law Society (EALS) convened a session on Effective Legal Writing: Enhancing Your Practice through Effective Client Communication. EALS, the premier regional bar association for East Africa, brings together legal professionals to promote excellence, advocacy, and capacity building in the legal field.
The session focused on why clear, structured, and client-focused legal writing is crucial for building trust, improving client relationships, and enhancing a lawyer’s professional reputation. Legal writing is not just about technical accuracy—it determines how clients perceive legal advice, how well they understand their legal position, and ultimately, how they act on it. The discussion was moderated by David A. Asiedu, who set the stage with a compelling scenario: a client in distress calls their lawyer for urgent advice. How the lawyer communicates—balancing clarity, reassurance, and precision—can make all the difference. Below are the key takeaways from the session:
Delivering Difficult News with Sensitivity – James Mukasa Sebugenyi (S&L Advocates) emphasized that lawyers must frame their communication carefully, especially when delivering bad news. He advised against third-party communication, which can lead to misunderstandings, and recommended always conducting a situational analysis, avoiding excessive legal jargon, and revising messages before sending to prevent emotional responses.
The Importance of Clarity – Kamami Christine Michira (Partner, IKM Advocates) highlighted common pitfalls in legal writing, such as overcomplicated language and failure to consider the client’s perspective. She stressed precision in wording, correct use of legal terminology, and the importance of punctuation to avoid contractual misunderstandings. Her advice: read widely, sharpen writing skills, and prioritize clarity over complexity.
Managing Client Expectations – Edith Michael Mtweve (Senior Consultant, Victory Attorneys & Consultants) spoke on proactive client communication. She advised setting clear expectations from the outset, avoiding over-promising, and using tools like checklists and timelines to help clients understand legal processes. Regular updates help reduce anxiety and build long-term trust.
Building Long-Term Client Relationships – Gabriel Mading Apach (Commercial Law Lecturer, University of Juba) underscored the need for responsiveness and consistency in client communication. He warned against conflicting messages from different firm members and stressed the importance of a standardized communication strategy. His advice update clients proactively, listen patiently, and present legal advice in understandable terms.
Becoming a Thought Leader in Legal Writing – Aslam Moosajee (Executive, ENS Africa) encouraged lawyers to analyze and summarize judgments in plain English to establish themselves as experts in their fields.
Making Legal Writing Impactful – Francis Kamulegeya (Non-Executive Director, MTN Uganda) highlighted the power of structured, credible writing, sharing an example of how well-crafted legal writing influenced a tax policy change.
Lessons from Media & Editing – Carol Alyse Beyanga (Media Consultant, Uganda) provided an external perspective, emphasizing that legal writing should be engaging, clear, and analytical, rather than a mere repetition of court rulings.
Legal Writing and Social Impact – Isabel Acquah (Executive Director, Certa Foundation) encouraged lawyers to use their writing skills to support marginalized communities, startups, and legal education initiatives.
In conclusion, effective legal writing is not just about what lawyers say, but about what clients understand, how they feel, and how they act. Strong communication builds trust, prevents misunderstandings, and enhances the lawyer-client relationship. Lawyers who master this skill stand out as credible advisors and thought leaders.
On 6th February 2025, the East Africa Law Society (EALS) hosted a webinar on Competition and Consumer Protection Law, bringing together experts to discuss key legal principles, enforcement mechanisms, regional trends, and career opportunities for lawyers in this evolving field. Below are the insights from the webinar;
Dr. Willard Mwemba, CEO of the COMESA Competition Commission (CCC), emphasized that competition law plays a crucial role in ensuring fair markets and economic development. He explained that monopolies harm consumers by driving up prices and limiting innovation, which is why enforcement is essential. He highlighted cases like CAF vs. Lagardère Sports, where COMESA intervened to break an exclusive 28-year football broadcasting contract, opening the market for more players. For more information about COMESA Competition Commission, please visit: https://comesacompetition.org
Consumer protection laws were also a key focus, with Steven Kamukama from CCC explaining how they safeguard consumers from deceptive business practices and unfair contracts. He pointed to the Vodacom & Airtel case in Tanzania, where excessive mobile money transaction fees led to regulatory action, and the Uber-Kareem merger in Egypt, which was approved under conditions to prevent monopoly pricing. The rise of digital markets and e-commerce presents new challenges, as consumers are often subjected to misleading advertising and hidden costs.
Senior Counsel Pheona Wall discussed the Uganda Competition Act (2024), which provides a legal framework for fair competition and consumer protection. However, Uganda still faces challenges in enforcement due to the lack of implementing regulations and differences in regional legal structures. Unlike Kenya and Tanzania, which have independent competition authorities, Uganda’s competition law is overseen by the Ministry of Trade. She also highlighted the need for stronger oversight in digital finance and mobile money services to prevent unfair pricing and monopolistic behavior.
Joel Amenya Omariof the Competition Authority of Kenya (CAK) shared insights on enforcement mechanisms. Investigating anti-competitive practices, such as price-fixing and unfair mergers, remains a priority, but regulating companies operating across multiple jurisdictions is a challenge. The dominance of tech companies also creates regulatory hurdles, as many operate in multiple countries with varying legal frameworks.
The webinar underscored that competition law is an emerging and lucrative field in Africa, with increasing opportunities for lawyers and businesses. However, enforcement remains a challenge, particularly in digital markets. Institutions like the Fidelis Leadership Institute are stepping in to offer training and certification for legal professionals looking to specialize in this area. Please visit: https://fidelis-institute.org for more information about Fidelis Leadership Insitute.
Becoming Golden 